Visitor Promise
We value our visitors and guests, and strive to treat them with courtesy and respect in our spaces embodying MCHC’s core values of community, dialogue, authenticity, and discovery in our interactions.
Our dedicated team members are here to make your visit safe and enjoyable. This space is built upon mutual respect for both visitors and staff. The staff may ask individuals who are exhibiting inappropriate, abusive, or discriminatory behavior to modify their actions. If these behaviors persist, staff may ask any visitor to leave the property.
Visitor Rules of Conduct
We value our visitors and guests and strive to treat them with courtesy and respect in our spaces. We appreciate your cooperation in helping us to meet this goal.
The Maryland Center for History and Culture has established the following Rules of Conduct so that Museum and Library users and staff may visit, research, and work in a clean, pleasant, and safe environment.
We ask our visitors to:
- Observe all Library and Museum policies and the Rules of Conduct
- Respect the visitation experience of others
- Cooperate with Library and Museum staff who are charged with interpreting and applying the rules
- Provide proper supervision for children in your care
- Observe all federal, state, and local laws
The following are prohibited:
- Guns, knives, and other weapons are prohibited on MCHC property
- Disruptive or unsafe behavior, including any conduct that interferes with visitor use or staff operations, or that might impact the health and safety of others
- Theft
- Unauthorized touching or other physical contact with the collection is prohibited
- Activities that may result in damage to MCHC property
- Use of loud, abusive, threatening or insulting language, either in person or via electronic devices
- Discrimination or harassment of any kind
- Public intoxication
- Sleeping or lying down in public areas
- Smoking (including e-cigarettes and vapes)
- Using restrooms for bathing, laundering or extended personal hygiene care
- Food and beverages in Museum or Library spaces
- Leaving personal items unattended. MCHC is not responsible for lost, misplaced, or stolen items
- Unauthorized solicitation
- Use of wheeled devices including skateboards, roller-skates, bicycles, scooters, and shopping carts is prohibited, except in designated areas. Motorized ADA assistive devices, wheelchairs, walkers, and strollers are exempt from this rule
- Loitering, which means to remain on the property of the organization without conducting any lawful business on the property
- Children under the age of 14 must be accompanied by an adult. We encourage that parents accompany those of high school age and younger
- Animals, other than service animals
- Inconsiderate conduct, such as loud noises, that impairs the ability of others to enjoy the Museum or Library.
The Maryland Center for History and Culture reserves the right to deny use of its facilities and premises to individuals who do not abide by the Rules of Conduct. Our staff may ask individuals who are exhibiting inappropriate behavior to modify their behavior. Noncompliance may result in the individual being banned from the premises or in arrest and prosecution.